

Elga
Casciano
UX RESEARCHER &
DIGITAL DATA ANALYST

A Bit About Me
I am a ux researcher and digital data analyst who strongly believes in the qualitative-quantitative approach and the importance of balancing user needs with business objectives to generate actionable tactical and strategic insights.
I have extensive experience in various methods of ux research and service design and in the setup and analysis of digital and visual analytics.
I particularly enjoy collaborating with designers and all other project stakeholders, recognizing that the combination of diverse skills and perspectives is vital for project success.
My passion for integrating various areas of knowledge likely stems from my academic journey. After obtaining a degree in modern literature and completing professional training in the publishing industry, i shifted my focus to the study of new media. I subsequently earned a degree in digital communication, with a thesis in service design (a discipline i still actively engage in).
Throughout my career, i have gained experience in different fields, including press office management, library services, radio broadcasting, and social media management for a small business. However, in 2017, i discovered and started working in ux research and instantly fell in love with the field.
When i am not working, you can find me engrossed in a book, attending a live concert, practicing rock climbing at a gym, or conquering the peaks of mountains through hiking (my highest ascent to date being a remarkable 3,645 meters above sea level!).
main Experience
Apr. 2018 - Sept. 2021
UX Researcher and
Digital Data Analyst
Conflux - Evidence based design
The main activities involved usability testing and discovery activities (interviews, shadowing, workshops etc.) and digital and visual set-up and analysis
Sept. 2021 - On going
UX Researcher Lead and Data Analyst
Conflux - Evidence based design
My main responsibilities are managing the research team (about 5/6 people), acting as PM and lead in various projects involving UX research and analytics. In addition, I also lead some more strategic activities (e.g. stakeholder workshops, implementation of measurement plans)
Oct. 2017 - Nov. 2017
UX Researcher
Sapienza Università di Roma
I performed benchmarking and expert review on desktop and mobile for a responsive website
Oct. 2017
Social media analyst
SWG S.p.A.
I performed a sentiment analysis on social posts for a social marketing activity in tourism
Mar. 2017 - Jul 2017
UX Researcher
Sapienza Università di Roma
I performed benchmarks, heuristic analysis and usability tests combined with eye tracking studies.
Jan 2017 - Fab 2017
UX Researcher
Conflux - Evidence based design
Some of the main activities involved analysis and testing of the information architecture and analysis of navigation flows
SOME OF MY HARD &
SOFT SKILLS
01.
Research planning & Insight communication
02.
Project management & Project leading
03.
Team management & Teamwork
my main tools
01.
Lookback & Optimal workshop & Miro
02.
Google Tag Manager & Google Analytics
03.
Contentsquare & Hotjar (visual analytics tools)