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Elga
Casciano

UX RESEARCHER &
DIGITAL DATA ANALYST

A Bit About Me

I am a ux researcher and digital data analyst who strongly believes in the qualitative-quantitative approach and the importance of balancing user needs with business objectives to generate actionable tactical and strategic insights.


I have extensive experience in various methods of ux research and service design and in the setup and analysis of digital and visual analytics.


I particularly enjoy collaborating with designers and all other project stakeholders, recognizing that the combination of diverse skills and perspectives is vital for project success.


My passion for integrating various areas of knowledge likely stems from my academic journey. After obtaining a degree in modern literature and completing professional training in the publishing industry, i shifted my focus to the study of new media. I subsequently earned a degree in digital communication, with a thesis in service design (a discipline i still actively engage in).


Throughout my career, i have gained experience in different fields, including press office management, library services, radio broadcasting, and social media management for a small business. However, in 2017, i discovered and started working in ux research and instantly fell in love with the field.


When i am not working, you can find me engrossed in a book, attending a live concert, practicing rock climbing at a gym, or conquering the peaks of mountains through hiking (my highest ascent to date being a remarkable 3,645 meters above sea level!).

main Experience

Apr. 2018 - Sept. 2021

UX Researcher and
Digital Data Analyst

Conflux - Evidence based design

The main activities involved usability testing and discovery activities (interviews, shadowing, workshops etc.) and digital and visual set-up and analysis 

Sept. 2021 - On going

UX Researcher Lead and Data Analyst

Conflux - Evidence based design

My main responsibilities are managing the research team (about 5/6 people), acting as PM and lead in various projects involving UX research and analytics. In addition, I also lead some more strategic activities (e.g. stakeholder workshops, implementation of measurement plans)

Oct. 2017 - Nov. 2017

UX Researcher

Sapienza Università di Roma

I performed benchmarking and expert review on desktop and mobile for a responsive website

Oct. 2017

Social media analyst

SWG S.p.A.

I performed a sentiment analysis on social posts for a social marketing activity in tourism

Mar. 2017 - Jul 2017

UX Researcher

Sapienza Università di Roma

I performed benchmarks, heuristic analysis and usability tests combined with eye tracking studies

Jan 2017 - Fab 2017

UX Researcher

Conflux - Evidence based design

Some of the main activities involved analysis and testing of the information architecture and analysis of navigation flows 

SOME OF MY HARD &
SOFT SKILLS

01.

Research planning &  Insight communication

02.

Project management & Project leading

03.

Team management & Teamwork

my main tools

01.

Lookback & Optimal workshop & Miro

02.

Google Tag Manager & Google Analytics

03.

Contentsquare & Hotjar (visual analytics tools)

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